To cancel your booking, you need to go to ‘Cancel Booking’ on the Booking page.
If your payment option was ETH, please be aware that confirmed bookings cannot be refunded. This is because, when a booking is confirmed, your payment is sent directly to the token holder who leased out their PBT. We can only issue refunds when there is a discrepancy in the payment (if you pay too little or too much) or if we make an error. We cannot refund transaction fees. Please read our terms and conditions for more info.